Privacy Policy

Your privacy matters to us. This policy explains what data we collect and why.

1. Who we are

The data controller is Majestic Royal Consulting, Office C1 Building, SF2084, Ajman, United Arab Emirates, contact support@lunaya-officiel.com.

2. Data we collect

What you give us: name, email, shipping/billing address, phone, order details. Collected automatically: IP address, device/browser data, pages visited, cookies. Payment data is processed directly by our payment providers; we do not store full card numbers.

3. Why we use it

To process and deliver your orders, provide customer service and handle returns, send marketing emails with your consent (unsubscribe anytime), prevent fraud and meet legal obligations, and improve our store and ads where you have consented.

4. Sharing

We share data only with providers needed to run the store: Shopify, payment processors (Shopify Payments, PayPal, Klarna), shipping partners, email/marketing tools, and analytics/advertising platforms (Meta, TikTok, Google) where you consented. We never sell your personal data.

5. International transfers & retention

Your data may be processed outside your country with appropriate safeguards, and is kept only as long as needed for orders, legal, accounting and tax purposes.

6. Your rights

Depending on your country (including EU/UK GDPR), you may access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. Email support@lunaya-officiel.com. You may also complain to your local data-protection authority.

7. Cookies

We use essential cookies and, with your consent, analytics and advertising cookies. Manage preferences via our cookie banner or browser settings.